The law is set to change with regards to how Data is stored and shared by 25th May 2018. Due to the fact we already have an information licence for our CCTV Data, this process has been very straight forward: Our Policy is below:
Alkington Grange Barns
At Alkington Grange Barns we consider the privacy of our customers to be extremely important.
Alkington Grange Barns collects information/Personal Data about you when you book one of our Holiday Cottages, liaise with us to enquiry about booking one of our Holiday Cottages or request information about one of our Holiday Cottages.
Depending on the Services, customers may be asked for, as appropriate, name, email address, postal address, telephone numbers and bank details.
We will collect personal identification information from customers only if they voluntarily submit such information to us. Customers can always refuse to supply personal identification information.
We communicate with you either via post, e-mail or telephone and customers can choose which they prefer.
Why Do We Retain Personal Data?
We retain Personal Data for the least amount of time necessary to forfil our legal or regulatory obligations and for our business purposes.
How we process the information.
We may process your Personal Data for the following reasons:
To operate the Site and provide the Services, including to:
- Communicate with you about your booking/enquiry.
- To comply with our obligations and to enforce the terms and conditions of our Site, including to comply with all applicable laws and regulations.
- For our legitimate interests, including to: Enforce the terms of our Site and Services. Manage our everyday business needs.
How we protect your information.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information.
Sharing your personal information.
We do not sell, trade, or rent customers personal identification information to others.
We may share information about you with other parties for business purposes or as permitted or required by law, including:
If we are required to do so to comply with a law, legal process or regulations.
To law enforcement authorities or other government officials, or other third parties pursuant to a subpoena, a court order or other legal process or requirements. If we believe, in our sole discretion, that the disclosure of Personal Data is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
In case of payment disputes, claims, chargebacks we may be required to disclose information about you as requested to do so by payment providers and other authorities or parties.
To help assess and manage risk and prevent fraud against us, our customers and fraud involving our Site or use of our Services to parties that we plan to merge with or be acquired by; and to support our audit, compliance, and corporate governance functions.
Get in touch with us.
Last edited: May 2018.